Privacy Policy

‍Effective Date: 13.9.2024

1. Introduction
At Gemhub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website or engage with our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other identifying information you provide when you contact us or subscribe to our services.
• Usage Data: We collect information about your interaction with our website, including your IP address, browser type, pages viewed, and the date and time of access.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our website and gather data about site usage.

3. How We Use Your Information
Gemhub uses your information for the following purposes:

• To Provide Services: We use your personal information to respond to inquiries, provide marketing information about gemstones, and deliver any services you request.
• To Improve Our Website: Usage data and tracking technologies help us analyze how visitors interact with our site and allow us to enhance the user experience.
• For Marketing Communications: With your consent, we may send newsletters, promotional materials, or updates about our services. You can opt out of these communications at any time.
• To Comply with Legal Obligations: We may process your personal information to comply with applicable laws, regulations, or legal requests.

4. Sharing Your Information
Gemhub does not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:

• With Certified Partners: To facilitate marketing services, we may share limited personal information (such as your inquiry details) with our certified partners who handle transactions, product inquiries, or other relevant services. These partners are bound by confidentiality agreements and are required to protect your personal information.
• Service Providers: We may share information with third-party service providers who assist us in operating our website, analyzing data, or delivering communications. These service providers have access to your personal information solely for performing tasks on our behalf.
• Legal Requirements: If required by law or to protect the rights, property, or safety of Gemhub or others, we may disclose your information to government authorities or relevant legal entities.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Retention of Information
Gemhub retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if any data is inaccurate or incomplete.
• Deletion: You may request the deletion of your personal information, subject to certain legal or contractual restrictions.
• Data Portability: Where applicable, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection to Processing: You can object to certain types of data processing, including direct marketing communications.
• Withdraw Consent: If we process your information based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Information].

8. Cookies and Tracking Technologies
Gemhub uses cookies and similar tracking technologies to collect and store information when you use our website. You may adjust your browser settings to refuse cookies or notify you when cookies are being used. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links
Our website may contain links to third-party websites. Gemhub is not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Transfers
Gemhub may transfer your personal information to countries outside your own, which may have different data protection laws. When we do so, we ensure that appropriate safeguards are in place to protect your information in accordance with this policy.

11. Children's Privacy
Gemhub does not knowingly collect personal information from individuals under the age of 18. If we learn that we have inadvertently collected such data, we will take steps to delete it as soon as possible. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

12. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the website following any changes indicates your acceptance of the revised Privacy Policy.